kuba totoPrivacy Policy

This page describes what we collect when you use kuba toto and how we keep that data protected. We collect personal information to verify your identity, process your payments via DANA, e-wallet, mobile banking, local payment, and bank virtual accounts, and comply with anti-money-laundering regulations. We do not sell your data to third parties.

Our privacy practices are designed around transparency and user control. When you create a kuba toto account, you provide basic contact information. When you request your first withdrawal, we collect government-issued ID, a selfie, and proof of address. We use this data only for account verification, fraud prevention, and regulatory compliance.

If you have questions about how we handle your data, contact our support team via the help center

What Data We Collect on kuba toto

We collect different types of data depending on how you use kuba toto. When you create an account, we collect your email address, phone number, and basic profile information such as your name and date of birth. This data is required to set up your account and allow you to log in.

When you make a deposit, we collect transaction information including the payment method you used (DANA, e-wallet, mobile banking, local payment, or virtual account), the amount, and the timestamp. We do not store your full payment card or wallet credentials; instead, we store only a reference token provided by our payment processor.

When you request your first withdrawal, we collect government-issued ID (passport, KTP, or driver's license), a selfie with your ID, and proof of address (utility bill, bank statement, or rental agreement). We use this data to verify your identity and comply with anti-money-laundering regulations. We also collect your IP address, device type, and browser information for fraud prevention and security purposes.

How We Use Your Data on kuba toto

We use your data for the following purposes:

• Account creation and login: We use your email and phone number to create your account and allow you to log in securely.
• Payment processing: We use your payment method information to process deposits and withdrawals. We share this data with our payment processors and banks as necessary to complete transactions.
• Identity verification: We use your government-issued ID, selfie, and proof of address to verify your identity before your first withdrawal. This is required by anti-money-laundering regulations.
• Fraud prevention: We use your IP address, device information, and transaction history to detect and prevent fraudulent activity on your account.
• Customer support: We use your account information to respond to your inquiries and resolve issues via the help center or email.
• Regulatory compliance: We use your data to comply with anti-money-laundering, know-your-customer (KYC), and other regulatory requirements.

Third-Party Processors and Data Sharing

We share your data with third-party processors only when necessary to provide our service. Our payment processors (online payment, e-wallet, mobile banking, local payment, and bank partners) receive your payment information to process deposits and withdrawals. Our identity verification provider receives your government-issued ID, selfie, and proof of address to verify your identity. Our email and support platform receives your contact information to respond to your inquiries.

We do not sell your data to third parties for marketing or profiling purposes. We may share your data with regulatory authorities or law enforcement if required by law or if we suspect illegal activity. We may also share aggregated, anonymised data (such as the number of active accounts or average withdrawal time) for analytics and reporting purposes.

How Long We Keep Your Data

We retain your account information (email, phone number, profile data) for as long as your account is active. If you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering and tax regulations. After five years, we delete your data unless we are required by law to retain it longer.

We retain your payment transaction history for a minimum of five years for regulatory compliance and dispute resolution. We retain your identity verification documents (ID, selfie, proof of address) for a minimum of five years. We retain your IP address and device information for fraud prevention purposes for a minimum of one year.

Your Rights on kuba toto

You have the right to access, correct, and delete your personal data on kuba toto. To request access to your data, contact our support team via the help centerWe will provide you with a copy of your data within ten business days.

To request correction of your data, log in to your kuba toto account and update your profile information directly. If you need help correcting data that you cannot update yourself (such as your identity verification documents), contact our support team.

To request deletion of your data, contact our support team. We will delete your data within thirty days, except where we are required by law to retain it (such as for anti-money-laundering compliance or tax purposes). If you have an active account balance, we will not delete your data until you withdraw your balance and close your account.

We at kuba toto collect only the data necessary to operate your account, process your payments, and comply with regulations. We do not sell your data, and we protect it using industry-standard encryption.

Cookies and Tracking

We use cookies on kuba toto to remember your login session, store your preferences, and track your activity for fraud prevention and analytics. Cookies are small files stored on your device that allow us to recognise you when you return to our platform.

We use two types of cookies: session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire). You can disable cookies in your browser settings, but this may prevent kuba toto from functioning properly.

We also use analytics tools to track how users interact with kuba toto. This data helps us improve our platform and identify technical issues. We do not use this data for marketing or profiling purposes.

How We Protect Your Data

We use industry-standard encryption (TLS/SSL) to protect your data in transit between your device and our servers. We store your data on secure servers with access controls and regular security audits. We do not store your full payment card or wallet credentials; instead, we store only a reference token provided by our payment processor.

However, we cannot guarantee absolute security. No online platform is completely secure, and you use kuba toto at your own risk. If you suspect that your account has been compromised, contact our support team immediately via the help center

International Data Transfer

Our servers may be located outside your jurisdiction. By using kuba toto, you consent to the transfer of your data to countries outside your jurisdiction. We take reasonable steps to ensure that your data is protected in accordance with this privacy policy, regardless of where it is stored.

Contact Us About Privacy

If you have questions about our privacy practices, want to access or delete your data, or have a privacy concern, contact our support team via the help centerlive chat, or email. We respond in English and Indonesian. We aim to respond to privacy inquiries within ten business days.

If you are in Jakarta, Surabaya, Bandung, or Medan and have a privacy concern, you can also contact your local data protection authority. We comply with applicable data protection laws in your jurisdiction.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on kuba toto. Your continued use of kuba toto after we post changes constitutes your acceptance of the updated policy.

Effective Date

This privacy policy is effective as of the date it was last updated. We review and update this policy regularly to ensure it remains accurate and compliant with applicable law.